Privacy policy

Last updated: 1 January 2026

Pawmudder operates this website and store to provide you with a seamless shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our site.

By using our services, you agree to the collection and use of your information as outlined below.


Information We Collect

We may collect the following information:

Contact details
Name, address, email, and phone number.

Payment information
Billing details and payment confirmation (processed securely via our payment providers).

Order information
Products viewed, added to cart, purchased, returned, or exchanged.

Account details
Login information, preferences, and settings (if you create an account).

Device & usage data
IP address, browser type, and how you interact with our website.

Communications
Any messages or enquiries you send to us.


How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage your account and preferences
  • Provide customer support
  • Improve our website and shopping experience
  • Send updates about your order
  • Prevent fraud and ensure security
  • Send marketing communications (only if you opt in)


Sharing Your Information

We may share your information with trusted partners, including:

  • Payment processors
  • Shipping providers
  • Marketing and analytics services

These providers only use your data to perform services on our behalf.


Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyse site usage
  • Show relevant ads

You can manage or disable cookies in your browser settings.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, contact us at info@pawmudder.com.


Data Security

We take reasonable steps to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain your information only as long as necessary to:

  • Fulfil orders
  • Provide services
  • Comply with legal obligations


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


Children’s Privacy

Our services are not intended for children. We do not knowingly collect data from individuals under the age of 16.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@pawmudder.com