Terms of service

Overview

Welcome to Pawmudder. The terms “we”, “us” and “our” refer to Pawmudder.

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our services.


1. Use of Our Services

By using our website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian.

You agree to provide accurate and complete information when placing an order and to keep your account details secure.


2. Products

We aim to display our products as accurately as possible. However, colours and appearance may vary depending on your device.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities available


3. Orders

All orders are subject to acceptance.

We may refuse or cancel an order if:

  • Payment cannot be processed
  • There is an error in product or pricing information
  • The item is unavailable

Once an order is placed, changes or cancellations may not be possible due to fast processing times.


4. Pricing & Payment

All prices are shown at checkout and may change at any time.

Prices do not include:

  • Shipping
  • Taxes
  • Customs or import duties (if applicable)

You agree to provide accurate payment details and authorise us to charge your payment method.


5. Shipping & Delivery

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Carriers
  • Customs
  • External factors outside our control

Risk of loss passes to you once the order is handed to the delivery carrier.


6. Intellectual Property

All content on this website — including images, text, logos and design — is owned by Pawmudder or its licensors.

You may not copy, reproduce or use any content without written permission.


7. Third-Party Services

We may use third-party tools and services (including Shopify) to operate our store.

We are not responsible for third-party websites, services, or content.


8. Shopify

Our store is powered by Shopify, but all purchases are made directly with Pawmudder.

Shopify is not responsible for any transactions, products, or issues related to your order.


9. Privacy

Your use of our services is also governed by our Privacy Policy.


10. Feedback

If you send us feedback or suggestions, you grant us the right to use it without restriction or compensation.


11. Prohibited Use

You may not use our website:

  • For unlawful purposes
  • To harm others or the business
  • To interfere with site functionality
  • To upload malicious code or spam

We may suspend or terminate access if these rules are violated.


12. Disclaimer

All products and services are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted service
  • Error-free operation


13. Limitation of Liability

To the fullest extent permitted by law, Pawmudder is not liable for any indirect, incidental, or consequential damages resulting from your use of our services or products.


14. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept those changes.


15. Governing Law

These Terms are governed by applicable laws in the jurisdiction where Pawmudder operates.


16. Contact

If you have any questions about these Terms, please contact us:

info@pawmudder.com